SHIPPING

We are committed to ensuring the full satisfaction of our customers. If you are not completely satisfied with your purchase, here are our returns policies:

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• Return Period: Items can be returned within 14 days from the date of receipt.

• Condition of Products: To be eligible for returns, items must be in the same condition in which they were received, unused, with tags and in the original packaging.

• Personalized Products: Please note that personalized products are not refundable unless they have manufacturing defects.

• Return Procedures: To begin the returns process, contact us at the email address provided. You will need to provide your order number and reason for return and a photo of the product.

• Refunds: Once we receive and inspect your return, we will notify you whether your refund has been approved or not. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method, within a certain number of days.

• Shipping Costs for Returns: Shipping costs for returning the item are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

• Damaged or Incorrect Items: If you receive an item that is damaged or different from the one you ordered, please contact us immediately for assistance.

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